ReadyOne Industries' Quality Assurance Philosophy
On June 30, 2010 ReadyOne Industries became ISO 9001:2008 certified. Our relentless pursuit of superior quality for our customers has been a team effort and we are humbled and delighted to share this celebration with you.
Operating Philosophy
ReadyOne is committed to a management process with quality as the foundational business principle. The core of the process is achieving customer satisfaction by meeting our internal and external customer requirements on time every time. Employee participation within a continuous improvement effort develops, reviews, and implements the quality assurance system, procedures, and practices needed to meet the highest standards. The end goal is to continue meeting world-class standards for the mutual benefit of our customers and employees.
Management Policy Statement
ReadyOne management fully supports and provides the necessary resources for continual implementation of the quality assurance system. All management levels participate in quality assurance activities incorporated into daily functional requirements. No product is shipped to the customer until its quality and conformance to customer specifications is assured. Management assesses the effectiveness of the quality system on a regular basis and directs internal efforts toward continual improvement.
ReadyOne's Quality Assurance is Based on Four Cornerstones
- Detection-Promptly identify and isolate non-conformance
- Prevention-Preclude non-conformance during contract performance
- Correction-Implement provisions for timely and effective corrective actions
- Production-Our procedures are in accordance with our ISO 9001:2008 Certification
Where deemed necessary, operational procedures are developed for functional activities that have an effect on product/service quality.
Quality records are generated through the implementation of the Quality Assurance System, to provide objective evidence of compliance and to measure the effectiveness of the system. The Quality Assurance System is managed by the Quality Manager.
Corporate Commitment
- Quality is integrated into all program activities
- Provide quality products to exceed customer expectations
ReadyOne has established and documented a Quality Assurance System certified in ISO 9001:2008 Quality Standard. The Quality Assurance System is administrated through written policy, procedures, and instructions. The Quality Assurance Procedures provide the methods of compliance to the system elements of ISO 9001:2008. written instruction is provided to cover work, inspection, and test instructions for individual products.
ISO 9001:2008 is a Quality Management System that communicates the company's policy, procedures, requirements, and customer satisfaction. It provides improved control of practices and facilitates assurance activities by providing documented bases for auditing the quality system. It provides continuity of the quality system and it requirements during changing circumstances and the training of personnel in the quality system requirements and method of compliance.
The Quality Assurance System provides an effective and economical system for assuring product/service quality in all phases of the operation and to provide continual improvement.