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IT Tech

TITLE: IT Technician
DEPARTMENT: Information Technology
POSTING DATE: 03/15/2016
POSTING DEADLINE: Until Filled
REQUISITION:  201624                   
NUMBER OF POSITIONS: One
Hours: Mon-Thur 7:00am to 5:00pm  Friday 8:00am –12:00pm                                                                                                        

POSITION SUMMARY:

Support the technology needs of the ReadyOne Industries IT user community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  1. Work closely with the end users to ensure that their computer systems, phones, and computer applications are functioning satisfactorily.
  2. Diagnose and repair hardware and software problems.
  3. Install and supports computer hardware and software.
  4. Train users on basic computer and software use.
  5. Use the IT Help Desk to document, prioritize, and track requests.
  6. Help maintain the network infrastructure.
  7. Help maintain inventory of equipment of all IT assets to include software and phones.
  8. This position has no supervisory responsibilities.
  9. Perform other duties and responsibilities as required or requested.

 

MINIMUM JOB REQUIREMENTS:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed on the job analysis are representative of the skill, and/or ability required.

Education:

Bachelor’s Degree in Computer Information Systems or Computer Science or 5 years related job experience.

Experience: 2 years of related experience servicing Help Desk functions.
Specific Skills: English and Spanish proficiency required with effective oral and written skills. Good technical knowledge of Windows 7 Pro operating system, PC hardware/peripherals, basic networking, and common office applications.  Knowledge of printing and printer queues, Active Directory and server functions.

Specialized Knowledge, Licenses, etc.: A+ Certification Helpful

Other Skills and Abilities: Good oral and written communication skills required. Customer service experience a plus. Proficient in Microsoft Office, Email, Windows Servers, Printer queues, MFP’s, Cell Phones, and Tablets.

 

Physical Demands: Frequently sits, bends, kneels, and reaches out with hands/arms. Must be able to lift/move up to 40 pounds and occasionally lift/move up to or more than 50 pounds. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

 

Work Environment: Office/warehouse environment.

 

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Headquarters:
1414 Ability Drive
El Paso, TX 79936

(915) 858-7277 ext 1131
855-531-1641

189692973
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